129135 - [Ha Noi] Customer Service Staff - Trading

RGF HR Agent Vietnam Co., LTD

Nộp Đơn Ứng Tuyển

Địa điểm

Bắc Ninh

Ngày cập nhật
31/03/2026
Ngành nghề
Dịch vụ khách hàng
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
21 - 30 triệu VNĐ
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
30/04/2026

Phúc lợi

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Du Lịch
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Chăm sóc sức khỏe
Đào tạo
Tăng lương

Mô tả Công việc

Position: [Ha Noi] Customer Service Staff - Trading

Job Code: 129135

- Working location: Dai Dong Commune, Bac Ninh Province

- Monthly Salary: 21,000,000～30,000,000VND

Responsibility
• Assist to Manager in creating a strategic plan to enhance service quality
• Handle customer inquiries on quotations, sales orders, and related matters.
• Closely follow up on customer quotations to aggressively get the order.
• Actively seek opportunities to grow existing customer business.
• Follow up on incoming sales prospects through email/call/ Zalo.
• Assist day to day customer inquiry/ feedback on the efficiency of the customer service process.
• Communicate & coordinate with internal Departments/suppliers to handle customer requirements.
• Handle and resolve customer complaints, provide appropriate solutions and alternatives within the time limits & follow up to ensure resolution.
• Compliance communication procedures, guidelines, KPI & company procedures.
• Visit customers may be required but limited.
• Other tasks will be assigned by the Manager.

Yêu Cầu Công Việc

Requirements

- Education background: Bachelor's degree
- Language: English - Business Level
- Experience:
• Prefer 3 to 5 years of B2B customer service experience in the manufacturing field.
(Experience with Factory Automation/ Electric devices is highly preferable)
• Experience with international market required.
• Good strategic thinking, planning skills
• Actively/ able to create an improvement plan to enhance service quality
• Possess high energy, result-oriented, and customer-centered
• Good communication, negotiation & customer service skills
• Fast worker, able to multitask as well as handle workload in a high-volume and fast-paced environment
• Good team player
• Meticulous and organized
• Proficient in MS Office
• Work on Saturday on a rotation basis
• Living near Hanoi Metro 2A line is preferable

NOTICE:

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!

Thông tin khác

Bằng cấp: Đại học
Độ tuổi: 26 - 35 tuổi

RGF HR Agent Vietnam Co., LTD

Địa điểm Centec Tower, 72-74 Nguyen Thi Minh Khai, Ward 6, Dist. 3, HCMC, Vietnam

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Trách nhiệm hữu hạn
Website:

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Giới thiệu về công ty

RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.

We created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to our clients across the region.

RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement, such as evaluation, remuneration, and staff training. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences. Besides our services to assist full-time staff recruitment, we also offer a range of support services for RPO (Recruitment Process Outsourcing) and contract base/temporary recruitment needs.

Our company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for us to provide high quality total human resource management services not only in Japan but across the region.

RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.