Export Documentation Manager

Địa điểm

Hồ Chí Minh

Tòa nhà The Mett, 15 Trần Bạch Đằng, Phường An Khánh, TP. Hồ Chí Minh

Ngày cập nhật
12/01/2026
Ngành nghề
Vận chuyển / Giao nhận / Kho vận, Xuất nhập khẩu
Hình thức
Nhân viên chính thức
Cấp bậc
Quản lý

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
28/02/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao

Mô tả Công việc

Position Summary

The Export Documentation Manager oversees the department, planning, managing, and controlling all export documentation processes to ensure efficient operations and high-quality service that leads to customer satisfaction; also holds a secondary appointment as Sanctions Officer, responsible for monitoring sanction regulations as required.
This role provides strategic leadership and direction for the department, guiding, evaluating, and developing team members to consistently achieve departmental objectives

Responsibilities

1. Operations & Compliance

Oversee and govern all export documentation processes to ensure timely, accurate, and fully compliant execution in accordance with MSC global standards and local authority requirements, including Customs regulations at POL, POD and transit ports.
Act as the primary point of accountability for documentation integrity, including Bills of Lading, Manifests, and UAC-related documentation, ensuring completeness, accuracy and adherence to prescribed timelines.
Manage and resolve documentation-related inquiries and escalations from customers, principals and internal stakeholders with a high level of professionalism and service orientation.
Establish, review and enforce robust operational controls, procedures and best practices to mitigate risks, reduce errors and continuously improve process efficiency and service quality.
Prepare, consolidate and analyse monthly documentation and transhipment performance reports for Management, providing operational insights and follow-up actions.
Handle operational initiatives, audits and ad-hoc projects as required.
Plan, manage, and monitor workloads and workflows to ensure smooth execution of SSC Chennai’s daily operations.

2. Sanctions

Act as secondary appointment Sanctions Officer for MSC Vietnam, ensuring full compliance with applicable sanctions regulations and MSC global compliance frameworks.
Liaise closely with MSC Geneva Compliance, MSC Malaysia and MSC Greece Documentation teams to monitor sanctions requirements and approve shipments to sanctioned or restricted destinations.
Ensure consistent implementation, awareness and adherence to sanctions-related procedures across the organization.

3. People Development

Lead, coach and develop the Documentation team to ensure consistent achievement of departmental objectives, service standards and compliance requirements.
Ensure team members execute documentation activities accurately and in line with established regulations, procedures and control frameworks.
Optimise team structure, workload allocation and performance measurement to enhance operational efficiency and individual accountability.
Foster a culture of professionalism, continuous improvement and ongoing learning within the team.

Yêu Cầu Công Việc

Key Experience & Qualifications

Bachelor's degree.
At least 10 years of solid, hands-on experience in export documentation within the container shipping line industry.
Minimum 5 years of proven managerial experience, with end-to-end responsibility for people management and operational performance.

Key Competencies & Skills

Customer-focused mindset with strong stakeholder management skills.
Clear, effective communicator with excellent English proficiency.
Resilient and adaptable, with the ability to perform under pressure.
Detail-oriented, analytical and solution-driven.
Strong people leadership, teamwork and collaboration capability.
Proficient in Microsoft Office and standard business applications.

Thông tin khác

Bằng cấp: Đại học

CÔNG TY TNHH MSC VIỆT NAM

Địa điểm Ho Chi Minh City

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Trách nhiệm hữu hạn
Website: http://www.msc.com/

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Giới thiệu về công ty

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world’s leading container shipping lines. We are a privately owned global organisation operating a network of over 493 offices in 155 countries, employing a team of over 70,000 dedicated individuals. We have an established fleet of over 490 container vessels with 21 million TEU carried annually. Our global sailing schedules cover 205 routes, calling 500 ports, allowing us to deliver our clients’ cargo almost anywhere in the world.

With a streamlined management structure in Geneva, MSC has become a leading customer focused and cost effective global transportation solution for many shippers. Providing an unparalleled service network via dedicated own offices throughout the world, MSC remains a truly independent and private Company that is able to respond quickly to market changes.

Thông điệp từ Công ty

Together, we are MSC

At MSC, we’re proud that, through our organic growth from a one-vessel operation to a global organisation, we’re a company driven by people, not by systems and we believe it’s this ethos that has led us to be so successful. Together, we are MSC.

Capt. Gianluigi Aponte - Group Executive Chairman