CONG TY TNHH WONCHANG LOGISTICS is a leading logistics company offering comprehensive services including FCL, LCL, air freight, customs clearance, and trucking. The company is committed to delivering efficient and reliable solutions while maintaining high standards of professionalism and customer satisfaction. As an Import/Export Document Officer or Intern, you will play a key role in managing documentation, tracking shipments, and ensuring seamless operations across all logistics activities.
The Import/Export Document Officer / Intern plays a key role in ensuring the smooth flow of international shipments by managing documentation, tracking, and communication with customers and overseas agents.
This position is responsible for handling both sea and air shipments for export and import, including checking documents, scheduling with agents, and tracking departure and arrival times.
The officer must keep customers updated on shipment status, send arrival notices, and prepare debit notes to ensure transparency throughout the process.
Ensuring that all shipments are picked up and delivered on time is a top priority, requiring close coordination with internal teams and external partners.
For export shipments, the officer will send booking confirmations, issue draft bills for review, and provide pre-notices, pre-alerts, and debit notes as needed.
Data entry into internal systems must be accurate and timely to maintain up-to-date records of all activities related to shipping processes.
Regular follow-ups with operational staff are required to ensure all procedures are completed efficiently and on schedule.
Any changes or issues during shipment must be promptly communicated to customers or overseas agents, with support provided to resolve any problems that arise.
The officer is expected to report any special issues or delays directly to the manager for further action.
Additional tasks may be assigned by the manager as needed to support the overall operations of the logistics team.
