Operations Team Leader

Địa điểm

Hồ Chí Minh

Tòa nhà The Mett, 15 Trần Bạch Đằng, Phường An Khánh, TP. Hồ Chí Minh

Ngày cập nhật
04/02/2026
Ngành nghề
Vận chuyển / Giao nhận / Kho vận, Xuất nhập khẩu, Ngành khác
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
28/02/2026

Phúc lợi

Chế độ bảo hiểm
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Laptop
Phụ cấp
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
CLB thể thao

Mô tả Công việc

Position Summary

The Operations Team Leader is responsible for ensuring the performance of the operations team under his/her supervision in accordance with MSC’s operational procedures and standards
The role manages the team’s day‑to‑day execution, coordinates with internal and external partners to support cargo handling requirements, and drives accuracy, efficiency, and compliance across all operational activities.

Responsibilities

1. Planning, Coordination & Operational Execution

Sending Forecast on partner’s vessels to control allocation onboard
Updating forecast cargo and block codes by vessel every day to the terminal
Making export loading lists for partner’s services and sending them to terminals and relevant parties
Preparing loading lists for non‑2M vessels calling SSIT and supporting the control of closing time at ICDs and terminals
Checking customs systems and terminal systems for container loading.
Following and updating VGM to the loading list.
Terminal & Cargo Operations
Monitoring cargoes and assisting the Customer Department to load as much as possible when MSC vessels are berthed.
Coordinating with CY controllers at terminals to solve problems related to export cargoes.
Checking and arranging unexpectedly discharged cargoes at VUT and connecting them to the correct vessel to the destination.
Communicating important data to Sales and Customer Service teams to support coordination with customers.
Overseeing the service quality.
Monitoring transit cargo from Cambodia, Japan, Thailand, the Philippines, Indonesia and other countries.

2. Team Leadership, Process Optimization & Compliance

Lead and assign tasks within the team to meet the required deadlines and KPIs.
Improve work processes to enhance accuracy, reduce manual tasks, and maintain flexibility.
Coach and develop team members to ensure performance and continuous improvement.
Ensure team adherence to operational procedures, regulatory requirements, and compliance standards.

3. Other Assignments: Perform other tasks and projects as assigned by management.

Yêu Cầu Công Việc

Key Experience & Qualifications

Bachelor’s degree.
Minimum of 3 years of experience in a similar position.

Key Competencies & Skills

Good at English (written and spoken).
Strong people management skills.
Excellent communication and interpersonal abilities.
Proficient in MS Office.
Customer-oriented with a proactive and solution-driven mindset.
Strong organizational and problem-solving capabilities.

Thông tin khác

Bằng cấp: Đại học

CÔNG TY TNHH MSC VIỆT NAM

Địa điểm Ho Chi Minh City

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Trách nhiệm hữu hạn
Website: http://www.msc.com/

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Giới thiệu về công ty

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world’s leading container shipping lines. We are a privately owned global organisation operating a network of over 493 offices in 155 countries, employing a team of over 70,000 dedicated individuals. We have an established fleet of over 490 container vessels with 21 million TEU carried annually. Our global sailing schedules cover 205 routes, calling 500 ports, allowing us to deliver our clients’ cargo almost anywhere in the world.

With a streamlined management structure in Geneva, MSC has become a leading customer focused and cost effective global transportation solution for many shippers. Providing an unparalleled service network via dedicated own offices throughout the world, MSC remains a truly independent and private Company that is able to respond quickly to market changes.

Thông điệp từ Công ty

Together, we are MSC

At MSC, we’re proud that, through our organic growth from a one-vessel operation to a global organisation, we’re a company driven by people, not by systems and we believe it’s this ethos that has led us to be so successful. Together, we are MSC.

Capt. Gianluigi Aponte - Group Executive Chairman