1. Responsible to manage, lead and supervise a team to achieve the organizational objectives.
2. Be the area owner and accountable for the area / department performance metrics such as safety, quality, delivery, cost, ROCK (Remove, Organize, Clean, Keep), etc.
3. Ensure company policies are clearly communicated with the production team. Ensure EHS (Environment, Health and Safety) and quality regulatory requirement compliance.
4. Provide proper training to the associates and ensure they are certified to perform their job with the tools provided according to the SOP (Standard Operating Procedure) / WI (Work Instruction).
5. Conduct regular 1:1 and weekly communication meetings with associates to provide/receive updates, feedback, and discuss development and calibration of expectations.
6. Ensure a safe working environment for associates with enforcement of PPE (Personal Protection Equipment) compliance and LOTO (Lock Out Tag Out) application.
7. Ensure product is produced according to the print in order to meet the industry standards and customer expectations for quality.
8. Proactively initiate quality improvements to ensure OD and PPM meet the corporate target.
9. Timely containment and investigation of quality issues (together with MQS/technician etc.) in order to minimize the cost impact and prevent escape to customer.
10. Responsible to support and ensure OSS scheduling of orders by due date and batching opportunity; confirm material availability to deliver orders on time to customers.
11. Work with OSS to manage the expedite system, rescheduling codes and accurate dates.
12. Manage machine capacity and people capacity (this includes associate work schedules, OT, time off, vacations etc.) with alignment to order scheduling.
13. Responsible for overall cost performance in your cost center. Manage overtime according to business requirements, drive scrap and productivity improvements to reduce cost.
14. Communicate to Techs on priority and engage in troubleshooting defective tooling that may cause efficiency or quality concerns.
15. Walk the processes frequently to understand any quality concerns or bottlenecks, and address with the team in a timely manner.
16. Monitor and review metrics regularly; responsible to initiate and drive continuous improvement.
17. Stop the production of all non-conforming products.
