- Qui mô công ty:
- Loại hình hoạt động: Công ty đa quốc gia
- Website: http://lottemart.com.vn/
Responsibility 1: Online Fulfilment Model Deployment & Operational Design.
- Design operation flows for new Online fulfillment & logistics initiatives to expand service coverage and operational capacity.
- Validate Online operational flows through on-site observation and pilot execution at stores.
- Work directly with Store teams to set up and hand over new Online operational models into live execution.
- Provide initial onboarding and handover to Online Store Team during model deployment phase.
- Coordinate with System Team to define system requirements (BRD) for new Online operational flows.
Responsibility 2: Performance Optimization
- Identify root causes of performance gaps related to manpower, process, or store execution and drive corrective actions.
- Act as the main contact with Store to resolve operational and compliance gaps
- Push back and negotiate to enforce agreed Online service levels (pick, pack, dispatch, on-time delivery) and operational standards.
- Monitor key fulfillment KPIs to ensure stable and scalable operations.
Responsibility 3: Data Analysis & Logistics Cost Efficiency
- Analyze operational data to identify efficiency gaps and capacity constraints.
- Evaluate cost drivers and resource utilization across Online fulfillment operations.
- Propose data-driven adjustments to improve cost efficiency and operational scalability.
- Monitor logistics partner performance and service quality.
Qualifications (Essential): University Diploma
Major: E-commerce, Supply Chain & Logistics, Business administration, technology or equivalent
Professional Certificate (if any): Non-required
- Understand online retail, e-commerce fulfillment operations
- Understand online order lifecycle, fulfillment operations, and customer experience drivers
- Have knowledge of operational planning, capacity planning, and frontline training for online operations
- Basic understanding of OMS, WMS, last-mile systems, and e-commerce platforms
- Ability to build and adjust operational models based on volume, capacity, and productivity assumptions
- Strong problem-solving skills using data, productivity metrics, and cost logic
- Have planning & critical thinking skills
- Data-driven mindset with attention to detail
- Have communication & problem solving skills
- Ability to work under pressure and handle operational trade-offs
- Have good general MS Office skill
- Ready to work overtime (if any) and business travel
- English communication is a plus
LOTTE Vietnam Shopping Joint Stock Company (LOTTE Mart) belongs to LOTTE Group, the fifth largest Group in South Korea. Presented in Vietnam since 2008 with the launch of LOTTE Mart in District 7 (HCMC), LOTTE Mart is considered one of the pioneering foreign retailers in Vietnam.
After over 15 years of development, LOTTE Mart Vietnam has successfully launched 15 hypermarkets across the country and increasingly received the support and trust of consumers as a qualified shopping destination. In the future, LOTTE Mart will continue to accelerate its pace with sustainable development to reach the vision of LOTTE Group: Becoming Asia's No.1 retailer.
LOTTE Mart has been proud to be recognized as one of the top companies with the Best Workplace in Vietnam for many consecutive years. The year 2024 marks a significant milestone, as LOTTE Mart Vietnam proudly secures a position in the Top 4 of the Wholesale/Retail/Trade sector and ranks 44th among the Top 100 Best Workplaces in Vietnam in the large enterprise category
Personal Data Privacy Policy for Applicants: https://lottemart.com.vn/tin-tuyen-dung/
With modern business culture based on core values: Creativity - Cooperation - Responsibility - Enthusiasm, working environment at LOTTE Mart always bring cohesion, great team spirit, high collaboration, ready to support between departments to achieve the highest efficiency in the work.
LOTTE Mart always respects and values the talented and enthusiastic staffs who contributes to the overall success of the company. Identifying people as the core factor, LOTTE Mart has been constantly striving to develop human resources with in-depth training courses, providing important knowledge and skills to help employees stay strong and ready to conquer great challenges in retail market. Besides, we pay attention to competitive salary and compensation that can ensure the satisfaction of our employees.
LOTTE VIETNAM SHOPPING JOINT STOCK COMPANY
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LOTTE VIETNAM SHOPPING JOINT STOCK COMPANY
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