Urgent - Customer Service Executive (Food Testing Service)

TÜV SÜD Vietnam

Nộp Đơn Ứng Tuyển

Địa điểm

Hồ Chí Minh

Lầu 4, Tòa nhà Bohemia SaiGon, Lô 3, Đường 19/5A, KCN Tân Bình, Q. Tân Phú

Ngày cập nhật
29/01/2026
Ngành nghề
Dịch vụ khách hàng, Công nghệ thực phẩm / Dinh dưỡng, Công nghệ sinh học
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
28/02/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chăm sóc sức khỏe
Đào tạo
Nghỉ phép năm

Mô tả Công việc

Take over the sales package (quote/contract signed, contract review) from salesperson
Interface/ Co-ordinate with customers, sales and technician to provide the services meets customer’s needs
Manage and arrange the schedule for inspector/ technician implementation
Liaise with customers/ technician on sample submission, Classify the samples + application form, confirm test parameters, prepare the necessary documents and pass to lab technician for testing
Monitor and track the progress of the jobs by following up the technician/ inspector for samples and test/ inspection result
Prepare test/ inspection reports to customers and manager as well as perform other related administration work
Interface with customer job status and handle enquiries
Maintain and upkeep laboratory/ inspector records and documentations
Follow the samples status from subcontract, invoicing & payment to subcontract
Follow LMS program
Do invoice request and send to Account Dept to issue invoice
Handle the payment status of the customers
Report all activities to Manager
Other duties relevant to this level assigned by manager

Yêu Cầu Công Việc

Bachelor’s degree in chemistry, food technology or a related field, with a minimum of 2 years of experience in a similar role
Familiarity with laboratory testing procedures; knowledge of ISO/IEC 17025 standards is an advantage
English communication with B level or equivalent
Strong computer skills, particularly in Microsoft Office (Excel, Word, PowerPoint), with experience in back-office operations
Result and service-orientated individual who possesses initiative and good communication skills
A proactive team player but with the ability to work independently in challenging projects and timelines
Be able to start working immediately

Others (Benefit):

Working in an international dynamic and friendly environment
15 annual leave days, 15 paid sick leave days, Christmas leave
13th-month salary, performance-based bonus, depending on business results
Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law)
Insurance benefit package (Accident insurance 24/7, Health care insurance, Business travel insurance), Annual health check-up
Free parking
Ad-hoc staff engagement events, team-building activities and company trip
Opportunities to participate in the company’s training programs, LinkedIn Learning license (fee supported by the company based on policy)

Thông tin khác

Bằng cấp: Đại học
Giới tính: Không yêu cầu

TÜV SÜD Vietnam

Địa điểm Lầu 4, Tòa nhà Bohemia SaiGon, Lô 3, Đường 19/5A, KCN Tân Bình, Q. Tân Phú

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Trách nhiệm hữu hạn
Website: http://www.tuv-sud.vn

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About the Company

TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.

Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services. More than 24,000 highly skilled employees across 1000 offices around the globe pool their multidisciplinary expertise to partner clients in their business processes, enhancing their competitive strength and delivering tangible economic added value.

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways and we are dedicated to being a part of that progress.

We test, we certify, we audit, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.