Account Manager

Địa điểm

Hồ Chí Minh

L'MAK HỒNG HÀ TOWER, 127 Đ. Hồng Hà, Phường 9, Phú Nhuận, Hồ Chí Minh

Ngày cập nhật
12/01/2026
Ngành nghề
Tư vấn, Y tế / Chăm sóc sức khỏe / Thẩm mỹ / Làm đẹp, Bảo hiểm
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
12 - 25 triệu VNĐ
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
01/03/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Công tác phí
Nghỉ phép năm

Mô tả Công việc

Scope of the job:

Oversee a portfolio of assigned customers to address customers' needs and concerns as quickly and effectively as possible.
To develop and maintain strong relationship with customers.
Provide support to the Head of Department and ensure all executive and administrative tasks are handled efficiently and effectively

Responsibilities:

Account Manager:
- Manage a portfolio of Clients (Corporates and Insurers)
- Ensure renewal with at least 95% portfolio in terms of lives and revenue
- Maintain Client relationships and upsell of services
- Receive and respond to Client enquiries through calls, emails, meetings
- Handle escalations and complaints, including troubleshooting and investigations
- Coordinate with other internal departments to ensure resolution of issues raised
- Data entry and maintenance of Corporate Client database
- Preparation of Client reports
- Prepare Client’s Documents including but not limited to Contracts, Client handbook, Brown-label design, E-card, Service Guidelines, Forms, etc… online on Mobile Application, Client Portal or offline if required
- New client/ insurer implementation and onboarding process
- Prepare and implement presentation to Clients
- Assist with Client audits and due diligence
- Undertake any ad-hoc tasks assigned by the superior
- Other tasks assigned by the company
Business Development:
- Develop sales opportunities through existing clients and partners
- Ensure the upsell of all FHVI services and products
- Follow-up on sales meetings, preparation of quotes and documentations
- Ensuring smooth and effective sales operations and implementations (Due diligence, audits etc)
- Create detailed business analysis
- Drive strategic plans and responsible for actionable projects
- Other tasks assigned by the company

Yêu Cầu Công Việc

Measure of success:

Meet renewal & upselling objectives with at least 95% of their cases in terms of lives and revenue
Satisfaction of clients
Strong relationship with customers/partners
Respect the internal processing, rules, and regulations

Requirments:

Bachelor’s degree
Computer Literate, WinWord, Excel, Power Point
At least 2-year experience in corporate account management
Able to work under pressure
Communication and negotiations skills
Excellent Communication skills and be able to give professional advice
Ability to manage complex projects and multi-task
Be able to use English in work
Will be a plus if have experience in Corporate Healthcare, Medical Benefit, Insurance, or Customer Service

Thông tin khác

Bằng cấp: Cao đẳng

CÔNG TY TRÁCH NHIỆM HỮU HẠN FULLERTON HEALTH VIỆT NAM

Địa điểm Tầng 8, Central Park Office Building, số 208 đường Nguyễn Trãi, Phường Phạm Ngũ Lão, Quận 1, Thành phố Hồ Chí Minh, Việt Nam

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: 100% vốn nước ngoài
Website: https://www.fullertonhealth.com/vn/

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Giới thiệu về công ty

Fullerton Health is a leading vertically integrated healthcare – insurance – TPA platform in the Asia region. Today we own and operate an extensive network of healthcare facilities across 9 markets and partner with established and reputable healthcare providers and insurers in the region. We harness these resources to provide TPA services, and affordable & accessible care for corporations and individuals in Asia.