1. Enterprise Compliance Oversight
Provide enterprise-wide oversight to ensure business operations comply with approved internal policies, procedures, and control frameworks, particularly in sales, marketing, pricing, promotions, incentives, and distributor management. Act as an independent second-line control function to identify and mitigate operational, execution, financial, tax, and reputational risks.
2. Internal Audit & Compliance Execution
Plan and conduct periodic and ad-hoc internal audits and compliance reviews across office and field operations, including distributors and points of sale (POS). Verify sales execution, route compliance, inventory accuracy, merchandising implementation, and adherence to approved sales programs and incentive schemes.
3. Commercial Controls & Program Compliance
Assess the design and operating effectiveness of internal controls governing pricing, discounts, incentives, commissions, and promotional programs. Ensure transactions are properly approved, accurately recorded, executed in line with approved programs, and fully delivered to customers.
4. Data Analytics, Risk Identification & Investigations
Apply data analytics, exception reporting, and red-flag indicators to detect abnormal patterns, high-risk behaviors, and potential misconduct. Lead or support fact-finding investigations into policy breaches or operational misconduct, coordinating with HR and Legal where disciplinary or legal actions are required.
5. Risk Remediation & Control Enhancement
Work cross-functionally with Sales, Marketing, Operations, Finance, HR, and Legal to identify root causes, recommend corrective and preventive actions (CAPA), strengthen internal controls, and monitor remediation progress.
6. Compliance Awareness & Capability Building
Promote a strong compliance culture through training, practical guidance, and ongoing support to management in embedding controls into daily operations.
7. Independent Reporting & Management Assurance
Provide independent, objective reporting to the CEO and senior management on audit findings, compliance risks, control weaknesses, and remediation status.
8. Other Responsibilities
Perform other duties as assigned, consistent with the scope and responsibilities of the position.
