Địa điểm

Đồng Nai

FRIWO Viet Nam (Factory 01), Lô 240, Đường số 12, Khu Công Nghiệp Amata, Long Bình, Thành phố Biên Hòa, Đồng Nai

Location
  • Lương

    Thỏa thuận

  • Kinh nghiệm

    Không yêu cầu kinh nghiệm

  • Số lượng

    1

  • Hết hạn nộp

    26/02/2026

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Laptop
  • Đồng phục
  • Nghỉ phép năm

Mô tả Công việc

  • Job Purpose:

- Receiving the customer complaint information.

- Work with other departments to analyze the complaint and make the 8D report.

  • Job Duties:

1. Receive customer complaints and work with related departments for issue analysis.

2. Preparation of 8D reports, application of problem-solving tools (PDCA, 8D, others). Operating the relevant IT ERP systems (SAP/IFS…).

3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measures if necessary.

4. Work with SAP system to complete the task and control the response on-time.

5. Prepare the meeting with other departments for root cause analysis and CAPA.

6. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites.

7. Complete the other tasks from Lab & customer quality manager.

Yêu Cầu Công Việc

1.     University/College Degree.

2.     Experience handling customer complaints in the electronic field (1-3 years’ experience).

3.     Analytical thinking, ability to work in a team, sense of responsibility.

4.     Processing of customer complaints and preparation of 8D reports.

5.     Fault analysis on power suppliers, chargers and battery packs.

6.     Using quality tools FMEA, Ishikawa diagram, 5 Whys…

7.     English spoken and written well.

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: 26 - 35 tuổi
Địa điểm Lô 240, Đường số 12, KCN Amata, TP Biên Hòa, Tỉnh Đồng Nai
Thông tin công ty
  • Qui mô công ty:
  • Loại hình hoạt động: Trách nhiệm hữu hạn
  • Website: http://www.friwo.de/en/
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Giới thiệu về công ty

The FRIWO Equipment Manufacturing GmbH is a German Company, which was founded in 1971 in Ostbevern, Germany. The brand identity is linked to the development of the world's first plugin power supply in the same year and to the subsequent breakthrough of this technology. Today the FRIWO brand stands worldwide for high quality power supply and charging equipment. FRIWO develops, manufactures and markets power supply and charging devices that are designed to meet the very wide range of technical and country specific requirements. In addition to this FRIWO assists as an EMS (Electronic Manufacturing Services) for various exclusive companies, hereunder German car manufactures. Friwo Vietnam has been set up in Jun 2015 and locates at Amata industrial zone. We are looking for the first key members of Friwo Vietnam.

  • The FRIWO career portal

We achieve a great deal of things as a global supplier of high quality power supplies. But to be successful, we need particularly skilled and motivated workers. Already in the training stage, they assume responsibility in business procedures, get a taste of different areas and learn to focus on their strengths and expand them. But additionally, we attach importance to both the professional development of our staff, for example through the continuous promotion of further training and development programs, as well as to their personal development. Our goal is to fill vacant leadership positions from within the company as often as possible.

Whether you would like to begin your career with us after leaving school, have shortly completed your studies or already have the professional experience required – at FRIWO you can expect new professional challenges in an environment where innovation plays a major role. We look forward to your application!

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