Medical Representative

As a Medical Representative, your responsibilities are to represent our brand for the medical channel: hospitals, clinics, doctors, visit and develop the sales of our brand. You will develop the medical SKUs of the brand.

Follow and implement our marketing campaign by using the tools and materials defined by the marketing department (products, speech, promotion programs, events, assortment, display).

Respect the company policy and make sure our retailers respect it. Develop the relationship with the hospitals and doctors, pharmacies. Develop your customers' portfolio

Scope of Responsibilities

1. Sales

• Plan and visit your customers daily

• Prepare the visits to have a successful full sales and good marketing campaign implementation

• Increase sell in and sell out

• Take purchase orders from customers

• Follow the sales performance of your customers.

• Make sure that our customers respect our policies

• Implement the sales support provided by the company (promotion, samples, combo…)

• Look and find new customers

• Increase the visibility of the brand

• Develop the sales and advises on the medical SKU to develop the brand image

• To propose new actions to develop our sales

2. Customer’s Relationship

• Building and maintaining good business relationships with customers

• Scheduling appointments with doctors, pharmacists, and other customers to promote company medications.

• Win new customers, as well as develop long-term relationships with existing ones

• Organize conferences, Group events, Make presentations to doctors, practice staff, and nurses in GP surgeries, hospital doctors and pharmacists

• Distribute samples, information to practitioners

• Provide after-sales service

3. Training

• Keep up to date with the latest clinical data supplied by the company,

• Participate in the company's training courses and test

4. Merchandising

• Follow and implement our planogram and merchandising policy at each visit

• Make sure that the presentation of the products are respected

• Set display to increase the visibility in stores

• Set merchandising tools produced by marketing departments in-store (wobbler, shelf, display…)

• Change tester and samples if necessary

5. Market information

• Collect all the information from customers: the habit of using products, operation, requirements

• Keep detailed records of all contacts

• Researching competitor’s medications and their respective market performances. Keeping current with the competition's products, service offerings, and activities

6. Marketing

• Follow the marketing Campaign prepared by the company

• Introduce to your customers and implement the marketing campaign

• Use the tools provided by the company

• Respect and follow the brand image and speech

• Take part in the development of the brand image

7. Reporting

• Report the field activity and the information collected on the field (visit, customers, sales)

• Report essential information from the market and the competitor

8. Events

• Support team in the coordination of events

• Negotiate and implement events and activities with your customers (group discussion, …)

9. Other

• Other tasks from direct hierarchy