Senior Internal Control Executive

Job overview:

The Senior Internal Control Executive is responsible for supporting the design and execution of internal control activities across retail stores, F&B outlets, warehouses, and digital platforms. The role ensures operational compliance, protects company assets, mitigates fraud risks, and strengthens governance as the organization scales.

This position serves as a critical control presence in both physical operations and system environments, contributing to sustainable and risk-aware business growth.

Main duty:

1. Operational Audit & Compliance

• Conduct scheduled and ad-hoc audits across retail stores, bars, restaurants, and warehouses.
• Evaluate compliance with company policies, SOPs, and approval workflows.
• Review high-risk transactions including refunds, exchanges, manual discounts, and price overrides.
• Assess cash handling procedures and POS discipline.

2. Inventory & Asset Protection

• Participate in cycle counts, blind counts (using PDA), and periodic inventory audits.
• Investigate stock discrepancies and recommend corrective actions.
• Monitor the movement of high-value inventory to prevent loss or misuse.
• Verify adherence to barcode, BIN location, and stock control processes.

3. System Access & Digital Control

• Support periodic user access reviews across ERP, POS, FAST Accounting, CRM, HRM, and related platforms.
• Identify segregation-of-duty conflicts and escalate control gaps.
• Monitor unauthorized master data changes and system overrides.
• Collaborate with IT and system owners to strengthen control configurations.
• Review CCTV for suspicious behaviors including unauthorized safe openings, after-hour activities, and improper transactions.

4. Fraud Risk Monitoring & Investigation

• Assist in internal investigations by gathering data, conducting interviews, and documenting findings.
• Analyze transactional patterns to detect irregularities.
• Support the development of preventive control measures.
• Maintain confidentiality and professionalism throughout investigative processes.

5. New Store / Warehouse Readiness

• Support control assessments for new site openings.
• Validate operational readiness from a risk and compliance perspective.
• Review POS permissions, inventory processes, and cash controls prior to launch.

6. Data Analysis & Exception Reporting

• Analyze exception reports and identify unusual operational trends.
• Flag pricing anomalies, abnormal sales behaviors, and potential loyalty abuse.
• Prepare structured audit reports with clear risk ratings and actionable recommendations.

7. Continuous Improvement

• Recommend enhancements to policies, procedures, and internal controls.
• Support the implementation of best practices aligned with digital transformation initiatives.
• Promote a culture of accountability and compliance across operational teams.